Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We ship via USPS using Priority and Regular Parcel Post.
Do You Ship Internationally?
Yes we do! We ship all across the globe. Not seeing our country at checkout? Please email us.
How Long Will It Take To Get My Package?
We ship products within 24-48 hours. Unfortunately we have no control over the speed of the USPS. However, Priority can take 2-6 days depending on your location. Free shipping can take 4-10 days. If you feel like your package is delayed or shipping shows no movement please contact us.
PAYMENT
What Payment Methods Are Accepted?
We accept APPLE PAY, CREDIT, DEBIT and PAYPAL.
Is Buying On-Line Safe?
We try our best to ensure our customers information is safe. Our transactions are done thorugh, Paypal and Square. If you feel like your information has been compromised on our site please contact us ASAP.
Order & Returns
How do I place an Order?
Orders can be placed on this site. If you need help please contact us.
How Do I Place An Order For My Salon Or Store?
Wholesale and back bar orders can be purchased by clicking the wholesale link above.
How Can I Cancel Or Change My Order?
Orders that have not been shipped can be cancelled or changed. If your order has already been processed for shipping we cannot guarantee any changes or cancellations.
How Do I Track My Order?
Orders can be tracked using the tracking number in your shipment notification email.
How Can I Return a Product?
Unfortunately we do not accept returns. If you product is damaged on arrival please take pictures of the package and products and contact us immediately.